Terms of Service

Last Updated: September 28, 2026

These Terms of Service govern your use of the Fiest Gloves USA website and your purchase of products from us. Fiest Gloves USA is operated by SOCIALEE LLC.

By accessing our website or placing an order, you agree to these Terms of Service.

1. Business Information

Trade Name: Fiest Gloves USA
Legal Business Name: SOCIALEE LLC
Email: support@fiestglovesusa.com
Business Address: 2635 E 7th St, Kansas City, MO 64124, United States

Our products are prepared, fulfilled, and dispatched from Sialkot, Pakistan for delivery to customers Worldwide.

2. Website Use

You may use our website for lawful personal shopping and informational purposes.

You agree not to misuse the website, interfere with its operation, attempt unauthorized access, submit fraudulent orders, or use the website in violation of applicable law.

3. Product Information

We make reasonable efforts to provide accurate product descriptions, images, specifications, sizing information, pricing, and availability.

Because materials and manufacturing processes may involve natural or production variations, minor differences in color, texture, stitching, or appearance may occur where applicable.

Product specifications should be reviewed carefully before placing an order.

4. Pricing & Availability

Product prices and availability are displayed on the website and may change from time to time.

The price shown during checkout at the time an order is submitted will apply to that purchase, subject to correction of obvious errors where permitted by applicable law.

We reserve the right to limit quantities or cancel orders where a product is unavailable, an obvious pricing error has occurred, or a transaction cannot reasonably be completed.

5. Orders

Submitting an order does not necessarily mean that it has been accepted.

Orders may be subject to payment authorization, availability, fraud-prevention checks, and other reasonable verification procedures.

Once an order is accepted and processed, you will receive relevant order information using the contact details provided during checkout.

6. Payments

Payments are processed through the payment methods available during checkout.

Customers are responsible for providing accurate billing and payment information.

Payment information is processed by applicable third-party payment providers. Fiest Gloves USA does not intentionally store complete payment card details on its own systems.

7. Shipping & Delivery

Standard in-stock orders are generally processed within 1–2 business days.

Products are prepared, fulfilled, and dispatched from Sialkot, Pakistan.

Estimated transit time is generally 5–10 business days after dispatch, making the estimated total timeframe approximately 6–12 business days.

Delivery estimates are not guarantees and may be affected by customs processing, carrier delays, weather, holidays, incorrect addresses, or circumstances outside our reasonable control.

Please review our Shipping Policy for complete information.

8. Order Tracking

Tracking information will be provided when available after an order has been dispatched.

Customers are responsible for providing a complete and accurate shipping address. Please contact us as soon as possible if an address needs to be corrected.

9. Returns

Eligible products may be returned within 7 days of delivery, subject to the conditions stated in our Return & Refund Policy.

Returned products generally must be unused, unworn, and in their original condition with applicable packaging and accessories.

Customers should contact us before returning a product to receive the appropriate return instructions.

The Kansas City business address should not automatically be used as a return address unless our customer support team specifically provides that instruction.

10. Refunds

Once an eligible return has been received and inspected, approved refunds will be issued to the original payment method.

We aim to process approved refunds within 5–10 business days after the returned item has been received and inspected. Additional processing time may be required by your bank or payment provider.

Please review our Return & Refund Policy for complete terms.

11. Exchanges

Eligible exchanges may be available depending on product availability and the condition of the returned product.

If a direct exchange cannot be completed, customers may be asked to return the original item and place a new order.

12. Order Cancellations

If you need to cancel or modify an order, contact us as soon as possible.

Cancellation cannot be guaranteed once an order has entered processing, fulfillment, or shipment.

13. Product Sizing

Customers should review the applicable Size Guide before ordering.

If you are uncertain about sizing, contact our customer support team before completing your purchase.

14. Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, or incorrect item, contact us promptly at support@fiestglovesusa.com.

We may request your order number, photographs, packaging information, or other reasonable details to evaluate the issue and provide an appropriate resolution.

15. Intellectual Property

Unless otherwise stated, website content—including branding, text, graphics, designs, and original website materials—is owned by or licensed to SOCIALEE LLC / Fiest Gloves USA and is protected by applicable intellectual property laws.

Content may not be copied, reproduced, distributed, or commercially exploited without appropriate authorization.

16. Third-Party Services

Our website may use third-party services for payment processing, shipping, analytics, website functionality, or other business operations.

These third-party services may be governed by their own terms and privacy policies.

17. Promotions & Discounts

Promotional offers, discount codes, and special pricing may be subject to additional conditions, eligibility requirements, expiration dates, or product exclusions.

Unless otherwise stated, promotional offers cannot necessarily be combined.

18. Limitation of Liability

To the maximum extent permitted by applicable law, SOCIALEE LLC will not be responsible for indirect or consequential losses arising from circumstances outside our reasonable control.

Nothing in these Terms is intended to exclude or limit rights or remedies that cannot legally be excluded under applicable consumer protection laws.