Privacy policy

Last Updated: September 28, 2026

This Privacy Policy explains how Fiest Gloves USA, operated by SOCIALEE LLC, collects, uses, stores, and protects personal information when you visit our website, place an order, contact us, or use our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Business Information

Brand Name: Fiest Gloves USA

Address: 2635 E 7th St, Kansas City, MO 64124, United States
Contact: +1-458-245-4141
Email: support@fiestglovesusa.com

Customer service contact page: Click Here

Live chat support available

Preferred contact method: Email

Support Hours:
Monday – Friday, 9:00 AM – 5:00 PM (EST)

Response Time: Within 1 business day

Our products are prepared, fulfilled, and dispatched from Sialkot, Pakistan, while SOCIALEE LLC operates the Fiest Gloves USA business in the United States.

2. Information We Collect

When you interact with our website, we may collect information such as:

Name
Email address
Phone number, when provided
Billing and shipping address
Order and transaction information
Products purchased or viewed
Customer support communications
IP address and device/browser information
Website activity and interaction data
Cookie and analytics information

Payment information is processed through the payment providers available at checkout. We do not intentionally store complete payment card details on our own systems.

3. How We Use Your Information

We may use personal information to:

Process and fulfill orders
Arrange shipping and delivery
Provide FedEx shipment and tracking information
Process eligible returns, exchanges, and refunds
Communicate regarding orders
Respond to customer support inquiries
Detect and prevent fraudulent or unauthorized transactions
Maintain and improve our website and services
Analyze website performance
Send marketing communications where permitted
Comply with applicable legal and regulatory obligations

4. Order Fulfillment & International Shipping

Orders may be prepared, fulfilled, and dispatched from Sialkot, Pakistan and delivered to customers in the United States through FedEx.

Information necessary to complete an order may therefore be shared with relevant fulfillment, logistics, shipping, customs, and service providers.

Only information reasonably necessary to perform these services is provided.

5. Payment Processing

Payments are securely processed through the payment methods and third-party payment providers displayed during checkout.

Payment providers may independently collect and process information according to their own privacy policies and security practices.

We do not request that customers send complete card numbers, CVV/security codes, or payment-account passwords by email or customer support messages.

6. How We Share Information

We may share necessary information with trusted service providers involved in operating our business, including:

Payment processors
Shipping and fulfillment providers
FedEx and other applicable logistics services
Website hosting and ecommerce providers
Analytics providers
Email and customer-support services
Fraud prevention and security providers
Professional or legal advisers where necessary

We may also disclose information where required by applicable law, legal process, or to protect our legitimate rights.

We do not sell personal information simply in exchange for monetary payment.

7. Cookies & Analytics

Our website may use cookies and similar technologies to maintain website functionality, remember preferences, understand website traffic, improve performance, and support advertising or analytics where applicable.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect some website features.

8. Marketing Communications

If you subscribe to promotional emails or otherwise consent to receive marketing communications, we may send information about products, promotions, or updates.

You can unsubscribe using the link included in applicable marketing emails.

Transactional communications relating to orders, shipping, returns, refunds, or customer service may still be sent when necessary.

9. Data Security

We use reasonable administrative and technical measures designed to protect personal information against unauthorized access, misuse, alteration, or disclosure.

However, no online transmission or storage method can be guaranteed to be completely secure.

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business and transaction records, resolve disputes, prevent fraud, and meet applicable legal or accounting requirements.

11. Your Privacy Choices

Depending on your location and applicable law, you may have rights regarding your personal information, including requesting access, correction, or deletion of certain information.

To submit a privacy-related request, contact:

support@fiestglovesusa.com

We may need to verify your identity before completing certain requests.

12. Third-Party Links

Our website may contain links to third-party websites or services.

Fiest Gloves USA is not responsible for the privacy practices of independent third-party websites. We recommend reviewing their privacy policies before providing personal information.

13. Children's Privacy

Our website and products are not intentionally directed toward children under the age required to independently consent to online data processing under applicable law.

We do not knowingly collect personal information from children in violation of applicable law.

14. International Data Processing

Because our business uses service providers and fulfillment operations in different countries, including the United States and Pakistan, personal information may be processed or transferred internationally when necessary to fulfill orders and provide our services.

We take reasonable steps to work with service providers that appropriately handle personal information.