Refund policy
Last Updated: July 2026
At Fiest Gloves USA, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.
Return Window
Eligible items may be returned within 30 days of delivery.
To qualify for a return, products must be:
- Unused
- In original condition
- In original packaging
- Include all accessories and tags (if applicable)
Non-Returnable Items
Returns cannot be accepted for:
- Used products
- Damaged items caused by misuse
- Products showing signs of wear
- Clearance or final sale items
- Gift cards
Return Approval
Please contact our customer support team before returning any product.
Unauthorized returns may experience processing delays.
Refund Process
After your returned item has been received and inspected, we will notify you regarding the status of your refund.
Approved refunds are issued to the original payment method.
Most refunds are processed within 5–10 business days, depending on your financial institution.
Exchanges
If you receive an incorrect or defective item, please contact us and we will gladly assist with a replacement where applicable.
Damaged or Incorrect Orders
Please report damaged, defective, or incorrect items within 48 hours of delivery.
Include photographs along with your order number for faster assistance.
Return Shipping
Customers may be responsible for return shipping costs unless the return is due to our error or a defective item.
Need Assistance?
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